The paperwork. In plain English.

Nesta.ai is an AI image studio: you describe an idea, optionally expand it into a fuller prompt, and the studio returns an image. You buy credits and spend them per generation. The credit cost of every image shows on the Generate button before you confirm it.

• You must be 18, or the age of majority where you live, to hold an account.
• Give a real email address and keep your password safe — actions taken from your account are treated as yours.
• One account per person. Don't share, sell or transfer access.
• Tell us at hello@nesta.ai straight away if you believe someone else has used your account.

• Credits are sold in top-ups from $5. The credit cost of an image is always shown before you confirm it.
• Promotional bonuses (such as the launch bonus) apply to the purchases stated at the time and can end without notice; credits you already hold are not taken back when a promotion ends.
• Credits never expire and stay in your balance until used.
• Prices can change. A change never applies to credits you have already bought.
• If a generation fails, the credits are refunded to your balance automatically.

The studio is yours to work with, as long as you stay inside the law and leave other people out of trouble. You must not use Nesta.ai to create, upload or distribute:

• Anything illegal, or anything that incites violence or hatred against people.
• Sexual content involving anyone under 18, or content that sexualises a real, identifiable person without their consent.
• Content intended to defraud, impersonate, harass, threaten or stalk someone, or to influence an election through deception.
• Material that infringes someone else's copyright, trademark, privacy or publicity rights.
• Malicious code, or attempts to break, overload, scrape or resell the Service without our written say-so.

You are responsible for what you prompt and what you publish from it. We can remove content and suspend or close accounts that cross these lines, and we will not refund credits held by an account closed for abuse.

• You keep the rights you already hold in the text and reference material you put in.
• Images you generate are yours to use commercially — no watermark, no separate licence fee.
• Because the same models serve every customer, an output is not exclusive to you and other people may get visually similar results.
• How much of an AI output you can register as your own copyright depends on where you live; we make no promise about what a registry will accept.
• We do not use your prompts or images to train our own models.

The studio runs as-is and as-available. Models change, third-party providers have outages, and features come and go. We aim for steady uptime but do not promise it. Where a generation fails outright, your credits come back; we are not liable for a session lost to an outage beyond refunding credits actually spent.

You can stop using Nesta.ai at any time and ask us to close your account by writing to hello@nesta.ai. We can suspend or close an account for abuse, fraud, payment disputes, or where we have to comply with law. Unused credits follow the refund policy below.

To the extent the law allows, Nesta.ai and Ubidesk LLC are not liable for indirect or consequential loss, and our total liability to you for anything arising out of the Service is capped at the amount you paid us in the 12 months before the claim. Nothing here limits liability that cannot lawfully be limited, and nothing stops you from bringing a refund request under the policy below.

These terms are governed by the laws of the State of Delaware, United States, where Ubidesk LLC is organised, without regard to conflict-of-law rules, and the courts there handle any dispute. If we change these terms in a way that matters to you, we will say so here and, where practical, by email; carrying on using the studio after a change means you accept it.

• Account details: your email address, and your name and photo if you sign in with Google.
• Studio data: the prompts you submit, the images generated for you, and when each generation ran.
• Billing data: your credit balance, purchases, refunds and the payment reference Stripe gives us. Card numbers are handled by Stripe — we never see or store them.
• Technical data: security and error logs, plus the browser and device used, kept to keep the studio from being abused.

To give you the studio and a balance you can trust, to bill for what you spend, to keep abuse and fraud down, and to answer you when you write in. That is the whole list — we do not sell your personal information, and we do not build advertising profiles from your prompts.

• Stripe, which processes card payments.
• The hosting, storage and AI model providers that run the studio and turn a prompt into an image.
• Our error-monitoring and analytics tooling, which sees technical logs rather than your images.
• Anyone legally entitled to it, if we are required to hand data over, and a buyer if the business is ever sold.

Each of those providers processes data to do the job we hired them for, under contract, and not for their own unrelated purposes.

Prompts and images sit in a private storage bucket that is not world-readable. Images are shown to you through short-lived signed links, so a URL you see stops working after a day. Access to your account requires a signed-in session, credit balances only ever change through server-side checks, and admin views are limited to staff accounts that need them.

Images and prompts stay until you delete them or ask us to close your account. On closure we remove your images and studio data, and keep only what we are required to keep for accounting, tax and fraud prevention. Your credit ledger is kept while your account is open because your balance depends on it.

The studio keeps your sign-in session in your browser so you are not asked to log in on every visit, and caches a small rolling set of your most recent images locally so the studio feels quick when you reopen it. Both live on your device and are cleared when you sign out or clear site data.

You can ask to see what we hold about you, have anything incorrect fixed, export your images, or have your account and data deleted. Email hello@nesta.ai from your account address and we will handle it, usually well inside 30 days. If you are outside the United States, your local data-protection law may give you further rights, and you can complain to your supervisory authority.

The studio is not aimed at under-18s and we do not knowingly collect their data.